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#1 Posted : Saturday, September 4, 2021 3:30:57 AM(UTC)
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CA14309-AUG21..CAMBIUM_EFWEDD.ZIP (4kb) downloaded 0 time(s). Screenshot 2021-09-03 131645.png (316kb) downloaded 3 time(s).I am getting the error shown in the attached screenshot when importing EDDs from one of our labs. Sample EDD also attached. EDD imports correctly but does not transfer to the imported folder.

Nick Support  
#2 Posted : Monday, September 6, 2021 1:27:36 PM(UTC)
Nick Support
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Hi Nick,

Are your file folders correctly configured?

You can check this by running the system check via the Server Web Interface:

This will let you know if ESdat has the appropriate permissions to write to these folders.

Please let me know the results of the system check, and we can go from there.


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